BRAC Microfinance Earns ‘CPC Gold’ Certification

BRAC has become the only organisation in Bangladesh to receive the prestigious Client Protection Certification (CPC) Gold, in recognition of its commitment of ensuring maximum protection for clients. The certification was recently awarded to BRAC’s Microfinance Programme by the international organisation MicroFinanza Rating (MFR), representing the highest global recognition for excellence in client protection and responsible financial services.
To celebrate this achievement, an event was held at BRAC Centre in Mohakhali, Dhaka, on Thursday, 6 November 2025. 
It was shared at the event that the CPC Gold certification is awarded based on compliance with eight international principles. These include client-centric product design, prevention of over-indebtedness, transparency, responsible pricing, privacy of client data, and mechanisms for complaint resolution.
For the past five decades, BRAC’s Microfinance Programme has played a pioneering role in advancing financial inclusion in Bangladesh. To date, the programme has reached more than 40 million people, 90 percent of whom are women. Through its financing initiatives, millions of small entrepreneurs, farmers, and women have achieved economic resilience, bringing positive changes to their lives and livelihoods.

Professor Dr Mohammad Helal Uddin, Executive Vice Chairman of the Microcredit Regulatory Authority (MRA) was present as chief guest while Md Saeed Kutub, Additional Secretary of the Financial Institutions Division under the Ministry of Finance graced the occasion as the special guest. Asif Saleh, Executive Director of BRAC, delivered the closing address at the event and Arinjoy Dhar, Senior Director of BRAC’s Microfinance Programme, provided the welcome address.
Also present from BRAC at the event were Sabbir Ahmed, Chief Financial Officer; KAM Morshed, Senior Director, Advocacy, Innovation and MEAL; AFM Shahidur Rahman, Director, Monitoring, Evaluation, Accountability and Learning (MEAL); Mafruza Khan, Director, Global Resource Mobilisation and Partnerships; Brigadier General Rakib Uddin Ahmed (R), Director, Operations;  Nafiul Hasan, Associate Director, Advocacy for Change; Shashwatee Biplob, Associate Director, SELP and Gender Justice and Diversity (GJD) Programme; Shariful Islam Hasan, Associate Director,BRAC Migration Programme and BRAC Youth Platform; Md Belayet Hossain, Associate Director, Dabi, Microfinance; and Amit Kanti Sarker, Associate Director, Progoti, Microfinance; Md. Reaz Uddin, Chief Operating Officer, Microfinance.
The event also included an open discussion session, during which the invited guests and BRAC officials responded to a variety of questions from attending journalists, and a detailed conversation was held on the state of the country’s microfinance sector.
This is the second time BRAC Microfinance has received this recognition. BRAC first achieved the CPC Gold certification in 2016. As the only institution in Bangladesh to earn this distinction, BRAC’s recognition marks a proud milestone for the entire microfinance sector of the country.
This achievement ensures that over 14 million clients under BRAC’s Microfinance Programme continue to receive services that are safe, fair, and dignified. It reaffirms BRAC’s position as a global leader in responsible microfinance. The Gold-level CPC certification stands as an international testament to BRAC’s leadership in this field.